Sincerity as the Foundation, Quality as the Core, Attentiveness as the Priority

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Last Updated:2026年4月13日

Company Name:随州市健棱亘贸易有限公司

Address:湖北省随州市高新区熊家社区一组127号

Authorized Director:张雪松

Social Credit Code:91421304MAK70HC962

Email:service@mail.ltopkni.com

Phone:+86 19821928660

Dear Customer,

Hello! We are delighted to meet you and sincerely thank you for taking a few minutes to learn about our story and our original intentions. We are a team deeply rooted in Singapore, and since our inception, we have been committed to "providing local users with convenient, reliable, and thoughtful products and services." In this vibrant land, we have gradually grown and moved forward steadily.

Our Brand Story

Our origin stems from a deep understanding of the needs of Singapore's local users. During our time living and working in Singapore, we noticed that many users often faced issues like "slow delivery, delayed service, and inconvenient communication" while shopping. Either the brands were operating from other regions and lacked understanding of local needs, or the service response was slow, and problems were hard to resolve quickly.

Thus, we decided to create a local brand that is firmly rooted in Singapore and serves the people of Singapore. We wanted every local user to enjoy the convenience of "doorstep" service. From product selection to service optimization, we always stand in the shoes of our users, upholding the principles of "honest business and thoughtful service." We do not pursue quick success; instead, we aim for steady progress with every step we take, ensuring that every service makes our customers feel warmth.

Over the years, we have remained focused on the Singapore market, understanding local users' lifestyles and preferences. We carefully select each product and optimize every service aspect to ensure that every step of your shopping experience—whether it's ordering, receiving products, consulting, or providing feedback—is seamless and reassuring. We understand that trust is the strongest bond, and every satisfactory experience drives us forward.

Our Operations and Services

  • Local Operations, Direct and Convenient: We operate our products entirely in Singapore, eliminating the need for cross-regional coordination. This ensures the quality of our products and delivery efficiency from the very source, allowing you to receive your desired products without long waits.
  • Timely Guarantee, Peace of Mind Shopping: After order confirmation and payment, we will promptly arrange for packing. The usual packing time is about 3 working days (excluding weekends and public holidays). After packing is completed, the expected delivery time is approximately 7 working days. We monitor the logistics progress throughout the process, and if there are any issues, we will communicate with you immediately.
  • Thoughtful Customer Service, Timely Responses: We understand that good communication is the foundation of quality service. Our customer service hours are Monday to Friday, from 9 AM to 6 PM (UTC+8:00). You do not need to convert the time. During working hours, we will respond quickly and do our best to resolve your questions and issues.

    • Contact Us

    If you have any questions, suggestions, or would like to share your shopping experience with us, you can contact us through our official email: service@mail.ltopkni.com.

    We carefully review and respond to every email, and we welcome every suggestion with an open mind, striving to continuously improve.

    Our commitment remains unchanged, and our journey continues. In the future, we will continue to deepen our roots in Singapore, stay true to our local operations, and constantly improve our products and services. With sincerity and professionalism, we will accompany each user through a warm and pleasant shopping journey. Thank you for your support and trust. We will live up to your expectations and the chance to meet you!


    Attached: We declare that ltopkni is an independent fast fashion retailer and has no affiliation with any other luxury brands.