Last Updated:2026年4月13日
Company Name:随州市健棱亘贸易有限公司
Address:湖北省随州市高新区熊家社区一组127号
Authorized Director:张雪松
Social Credit Code:91421304MAK70HC962
Email:service@mail.ltopkni.com
Phone:+86 19821928660
Thank you for choosing our products and services! We operate locally in Singapore and always prioritize the security of your personal data and privacy. We strictly comply with the Personal Data Protection Act 2021 (PDPA) and other relevant data security laws and regulations in Singapore. We regulate the entire process of data collection, storage, and usage to ensure your legal rights are fully protected, allowing you to shop and use our services with confidence. Below is our data security policy for your review.
1. Principles of Data Collection and Usage
Principle of Minimization: We only collect the personal data that is necessary for the shopping process (including but not limited to your name, contact information, shipping address, and payment details), and it is solely used for core services such as product delivery, order processing, and customer support. We do not collect irrelevant data and strictly adhere to the legal, legitimate, and necessary principles of data collection.Principle of Explicit Consent: All data collection requires your explicit consent. You have the freedom to decide whether to provide relevant information. If you choose not to provide non-essential data, it will not affect your ability to purchase products or receive basic services. We will never force you to authorize the collection of unrelated data in exchange for service.Principle of Proper Use: The collected user data will only be used for the agreed-upon purposes and will not be used for commercial promotion, shared with third parties, or otherwise misused. We will not alter, disclose, or leak your personal data and will ensure the data is used within the scope of your authorization.2. Data Security Measures
We implement comprehensive technical and management measures to protect your personal data during the entire process of collection, storage, transmission, and usage, minimizing the risks of data leakage, loss, or unauthorized access:
Technical Protection: We employ encryption storage, transmission encryption (TLS protocol), and other technologies to protect sensitive data by masking it, preventing unauthorized access. We also deploy real-time security monitoring systems to promptly detect and address potential risks, and we regularly perform security vulnerability scans and fixes.Access Control: We enforce strict internal access control measures, granting access to user data only to authorized personnel who require it for their work. We maintain complete data access logs and regularly conduct security audits to prevent internal violations of access policies.Process Standardization: We have established a robust data security management system, regularly training staff on data security, and standardizing data processing workflows. We have set up data backup and disaster recovery plans, ensuring critical data is backed up daily and can be restored promptly in the event of accidental data loss, maintaining data integrity and availability.3. User Data Rights
You have legal rights regarding your personal data, including the right to access, correct, and delete your data. If you wish to exercise these rights or have any questions about how your personal data is handled, please contact us via the official email. We will process your request in accordance with the law:
Data Access: You may request to access the details of the personal data we have collected and stored.Data Correction: If you find that any personal data is incorrect, you may request corrections.Data Deletion: If you no longer require our services, you may request the deletion of your personal data (except where required by law to retain it). We will complete the deletion within the prescribed time frame and will also remove related associated data.4. Inquiries and Handling of Exceptions
Consultation Channels: If you have any questions related to data security (such as exercising data rights or submitting data security complaints), please contact our customer service via the official email:Official email: service@mail.ltopkni.comCustomer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00). We will respond to your inquiries promptly during working hours, verify the relevant details, and provide feedback on the resolution. Emails sent outside of working hours will be prioritized for handling during the next available working hours.Exception Handling: In the event of a data security breach (such as data leakage or unauthorized access), we will immediately initiate our emergency response plan, taking measures to isolate risks, investigate the cause, and take corrective actions. We will notify affected users in a timely manner and cooperate with the relevant regulatory authorities in Singapore to investigate and resolve the issue, minimizing any potential impact on you.5. Additional Notes
This data security policy applies only to users in Singapore and the data processing activities related to products operated by our company in Singapore. It strictly adheres to the Personal Data Protection Act 2021 (PDPA) and relevant regulations. The final interpretation rights belong to our company.Order-related Timelines: After order confirmation, the regular packing time is about 3 working days. Once packing is completed, the expected delivery time is about 7 working days (excluding weekends and public holidays). During the entire order processing, packing, and delivery process, we will continue to ensure the security of your order data.We will continuously improve our data security measures, update them according to changes in relevant Singaporean laws and regulations, and adapt to technological advancements to ensure the ongoing protection of your personal data security and privacy.Thank you once again for your understanding and trust. We will always uphold the bottom line of data security and strive to provide you with a safe and reliable shopping experience!
